Our goal is to provide you with a smooth and hassle-free experience when booking your Thailand tour. Please carefully review our booking policy to understand our terms, conditions, and procedures.

Thailand visa checklist

 Common for all kinds of visas - 

1. Passport, previous all passport –Minimum seven (7) Months Validity.

2. New Picture – (2 Copy, Size – 35/45) Thai size matt paper.

3. Bank Solvency Certificate.

4. Minimum Six (6) Months Bank Statement – Last Six (6) Months Transaction.

5. Deposit Balance of 80,000 Per Person.

 

Extra documents for Businessman -

1. Trade License Photocopy and Notarized Original Copy (For Businessman)

2. Visiting Card – 2 Copy in English.

3. Pad Page -2 Copy (For Businessman).

 

Extra documents for Job Holder -

1. NOC – (No Objection Certificate for Job Holder).

2. JOB ID CARD.

3. Salary Statement or Pay Slip Last 3 Months.

 

Extra documents for Others -

1. G.O (Govt. Service Holder).

2. Retirement Certificate (Retired Person).

3. Student ID card / School NOC (Students).

4. Bar Council Certificate and lawyer ID card (Lawyer)

 

• Accommodation:
  • 02 Nights in Pattaya (The Season Pattaya or similar, twin share)
  • 02 Nights in Bangkok (Anya Nana at Sukhumvit Bangkok or similar, twin share)
• Meals:
  • Daily breakfast at the hotel
  • 02 Lunches (Coral Island, Safari World)
  • 01 Dinner (Chao Phraya Dinner Cruise)
• Transfers:
  • Bangkok Airport to Pattaya Hotel
  • Pattaya Hotel to Bangkok Hotel
  • Bangkok Hotel to Bangkok Airport
    (All transfers by A/C vehicle)
• Tours & Activities:
  • Coral Island Tour with Buffet Lunch
  • Dinner Cruise with Buffet Dinner
  • Safari World & Marine Park with Lunch
• Additional Services:
  • Meet and greet service at the airport by our tour representatives 

 

• Air Tickets:
  • International economy ticket (approx. TK. 32,000 per adult)
• Visa Fees:
  • Visa fee (TK. 5,500) including service charge
• Optional Tours
• Hotel Weekend Charge
  • Applicable if stay includes Saturday or Sunday
• Personal Expenses:
  • Additional meals and drinks
  • Tips for guides and drivers
  • Early check-in and late check-out
  • Any other costs not mentioned above

To help you better prepare for your Thailand tour, here are some additional details that will enhance your travel experience: 

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1. TRAVEL ESSENTIALS

• Currency: The official currency in Thailand is the Thai Baht (THB). We recommend exchanging currency at authorized money exchanges for the best rates.
• Language: Thai is the official language, but English is widely spoken in tourist areas.
• Time Zone: Thailand follows Indochina Time (ICT), which is GMT +7.
• Electricity: Thailand uses 220V AC, with types A, B, and C power sockets. It's advisable to carry a universal adapter.

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2. WEATHER AND PACKING TIPS

• Weather: Thailand has a tropical climate, with warm temperatures year-round. The months of November to February are the most pleasant, with mild weather.
• What to Pack:
  • Lightweight, breathable clothing for daytime
  • Comfortable walking shoes
  • Swimwear for beach activities and water tours
  • Sun protection: sunglasses, sunscreen, and hats
  • An umbrella or light rain jacket during the rainy season (June to October)
  • A set of formal or semi-formal clothing for dinner cruises and evening outings

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3. LOCAL TRANSPORT

• Tuk-Tuks and Taxis: Tuk-tuks are a fun way to explore cities, but make sure to agree on a fare before the ride. Taxis are also available, and it's advisable to insist on using the meter.
• Public Transport: Bangkok has a reliable and affordable public transport system, including the BTS Skytrain, MRT Subway, and local buses. Pattaya has local "songthaews" (shared taxis) for short distances.

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4. CULTURAL TIPS

• Respect for Religion: Thailand is predominantly Buddhist, and visitors are expected to show respect when visiting temples. Always dress modestly (covering shoulders and knees), remove shoes before entering temples, and avoid touching religious statues.
• Greetings: The traditional Thai greeting is the "wai", where palms are pressed together in a prayer-like gesture. It’s polite to return a "wai" when greeted.
• Tipping: Tipping is not mandatory but appreciated in Thailand. In restaurants, leaving a 10% tip is common practice. It’s also customary to tip hotel staff, drivers, and tour guides.

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5. SAFETY AND HEALTH

• Safety: Thailand is generally safe for tourists, but it’s always advisable to:
  • Keep valuables in a secure place.
  • Be cautious of scams, especially in tourist-heavy areas.
• Health Precautions:
  • Tap water is not potable. Always drink bottled or filtered water.
  • Thailand’s street food is popular, but to avoid stomach issues, choose clean and busy stalls.
  • Make sure your travel insurance covers health emergencies.

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6. COMMUNICATION AND CONNECTIVITY

• Wi-Fi and SIM Cards: Free Wi-Fi is available in most hotels and cafes. For reliable connectivity during your trip, consider purchasing a local Thai SIM card (available at the airport and convenience stores). Popular providers include AIS, DTAC, and TrueMove.
• Phone Code: Thailand’s international dialing code is +66. To call locally, dial the local number without the country code.

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7. SHOPPING AND SOUVENIRS

• Markets: Thailand is famous for its bustling markets. Explore Bangkok’s Chatuchak Weekend Market or Pattaya’s Floating Market for clothing, handicrafts, and souvenirs.
• Popular Souvenirs:
  • Thai silk
  • Handcrafted jewelry and accessories
  • Spices and herbs
  • Wooden carvings and traditional Thai art

Be prepared to haggle politely in markets for the best prices.

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8. TOUR ETIQUETTE

• Punctuality: Please be on time for all scheduled tours and transfers. Delays may affect the entire group’s itinerary.
• Group Dynamics: Be respectful of fellow travelers and follow the guide’s instructions to ensure a smooth and enjoyable experience for everyone.

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9. EMERGENCY CONTACTS

• Tour Support: If you need any assistance during the trip, feel free to contact our support team at +8801616131318 or email ticket@buyairticket.com.
• Local Emergency Numbers in Thailand:
  • Police: 191
  • Tourist Police: 1155
  • Medical Emergency: 1669
  • Fire: 199

Our goal is to provide you with a smooth and hassle-free experience when booking your Thailand tour. Please carefully review our booking policy to understand our terms, conditions, and procedures.

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1. BOOKING PROCESS

To confirm your Thailand tour package, please follow these steps:

1.1 Inquiry and Quotation

• Inquiries: Customers can inquire about the tour package via our official website, by email, or by contacting our customer service team at the provided phone numbers.
• Quotation: Once we receive your inquiry, a tour specialist will provide a detailed quotation based on your travel preferences, dates, and other requirements.

1.2 Booking Confirmation

• Provisional Booking: Upon your request, we will reserve your accommodation, transfers, and activities temporarily while awaiting confirmation.
• Final Booking: To secure your reservation, you must provide:
  • Full names of all passengers (as per passport)
  • Passport details (passport must have at least 6 months of validity from the date of return)
  • Travel dates and itinerary preference
    A booking confirmation will be sent to you via email, detailing your itinerary, inclusions, exclusions, and payment terms.

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2. CANCELLATION & REFUND POLICY

We understand that travel plans can change unexpectedly. Please read our cancellation and refund policy carefully:

2.1 Cancellation by Customer

If you need to cancel your booking, please notify us in writing (via email) as soon as possible. The following cancellation charges will apply:

• 30 days or more before departure: Full refund of the amount paid minus the deposit.
• 15-29 days before departure: 50% of the total tour cost will be charged.
• 14 days or less before departure: No refund will be provided.

2.2 Cancellation by Buy Air Ticket Ltd.

In the unlikely event that we must cancel your tour due to unforeseen circumstances (e.g., natural disasters, government restrictions), we will offer:

• A full refund of all payments made to Buy Air Ticket Ltd., or
• The option to reschedule your trip or receive a credit for future travel.

2.3 Refund Processing

All eligible refunds will be processed within 14 business days after the cancellation is confirmed. Refunds will be made using the original payment method.

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3. AMENDMENT POLICY

If you wish to modify your booking after confirmation, we will do our best to accommodate your requests. However, changes are subject to availability and may incur additional costs.

3.1 Change of Travel Dates

• More than 21 days before departure: Free of charge (subject to availability of hotels and services)
• Less than 21 days before departure: Changes will incur a fee based on the supplier’s policies (hotels, airlines, etc.).

3.2 Name Changes

• Name changes are allowed up to 14 days before departure, subject to a name change fee as determined by the airline and other service providers.

3.3 Additional Charges

• Any changes to the itinerary, hotel category, or other services may result in additional costs, which will be communicated to you before proceeding with the amendment.

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4. EXCLUSIONS & ADDITIONAL CHARGES

The tour package excludes certain items as listed in the itinerary. These include but are not limited to:

• International air tickets (approx. TK. 32,000 per adult)
• Optional tours or activities
• Personal expenses such as additional meals, drinks, tips, and shopping
• Hotel weekend surcharges for stays on Saturday or Sunday
• Any cost related to early check-in or late check-out at the hotels

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5. RESPONSIBILITY & LIABILITY

Buy Air Ticket Ltd. acts as an intermediary between airlines, hotels, transport services, and other suppliers. We strive to ensure all services run smoothly but are not responsible for:

• Delays or cancellations due to airlines or transport services
• Loss or damage to personal belongings
• Any injury, illness, or accident during the trip

5.1 Travel Advisory

It is the responsibility of the customer to check travel advisories, health guidelines, and entry requirements for Thailand, including COVID-19 restrictions, before departure.

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6. FORCE MAJEURE

In cases of force majeure events (e.g., natural disasters, political instability, pandemics), Buy Air Ticket Ltd. reserves the right to modify or cancel travel arrangements. In such cases, customers will be notified promptly, and alternative arrangements or refunds will be provided, depending on the situation.

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7. CONTACT INFORMATION

For any inquiries, amendments, or cancellations, please contact us:

Buy Air Ticket Ltd.
Email: support@buyairticket.com
Phone: +8801616131318 | +8801613336664 | +8809678742742
Office Hours: Sunday to Thursday, 9:00 AM - 6:00 PM (Bangladesh Standard Time)

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By booking your Thailand tour with Buy Air Ticket Ltd., you agree to the above terms and conditions. We look forward to making your trip a memorable experience!

1. Payment

 

- Deposit Requirement: To confirm your booking, a non-refundable deposit of 100% of the total tour package cost is required at the time of booking. This deposit secures your reservation and will be applied to your total balance.  

 

2. Accepted Payment Methods

 

- Bank Transfer: Payments can be made directly to our designated bank account in Bangladesh. Bank details will be provided at the time of booking.

- Credit/Debit Cards: We accept major credit and debit cards, including Visa and MasterCard. Please note that a 2.5% processing fee may apply to card payments.

- bKash: Payments via bKash are accepted for your convenience. Please ensure the transaction reference number is provided to us for confirmation.

- Other Payment Gateways: Additional online payment methods may be available. Please inquire with our team for more details.

 

3. Currency

 

- All payments must be made in Bangladeshi Taka (BDT) or U.S. Dollars (USD) unless otherwise agreed upon. For international customers, currency conversion rates at the time of payment will apply.

 

4. Late Payments

 

- In some cases we accept payment instalments, in such case If the final payment is not received by the due date (30 days before the tour start date), Buy Air Ticket Ltd. reserves the right to cancel the booking. In such cases, the customer will forfeit the deposit and may be subject to additional cancellation fees as outlined in our cancellation policy. 

 

5. Payment Confirmation

 

- A payment confirmation receipt will be issued upon receiving your deposit payment. Please keep these receipts for your records.

- If you do not receive a payment confirmation within 24 hours of making a payment, please contact our customer service team immediately.

 

6. Bank Charges and Transaction Fees

 

- Any bank charges, credit card processing fees, or transaction fees associated with making payments are the responsibility of the customer. The full tour package price must be received by Buy Air Ticket Ltd. without any deductions.

 

7. Refunds

 

- Refunds are processed according to our cancellation policy. Please refer to the cancellation terms for details on eligible refunds and the timeframe in which they will be processed.

- Refunds will be issued in the same currency and payment method used for the original transaction. Please allow up to 14 business days for processing.

 

8. Discrepancies and Disputes 

 

- If there is any discrepancy or dispute regarding payments, please notify us within 7 days of the payment date. We will work with you to resolve the issue promptly.

- All disputes will be handled in accordance with the laws of Bangladesh, as stated in our governing law section.